Important legal notice
This notice explains the current marketing website. Before expanding the service, replace this notice with the operator's full legal or trading name, postal address, contact details, retention periods and details of any analytics, cookies, hosting providers or other services that are actually used. It is not legal advice.
Who is responsible for your information?
Digital Loyalty Systems is the working name used on this website. The business operating the finished service will be the data controller for personal information it receives through enquiries. Before launch, insert the business's full identity and contact address here.
How the current enquiry form works
When you submit the enquiry form, the details you enter are sent securely to this website's server. The server validates the form and emails the enquiry to our business inbox so that we can respond. You do not need to open or sign in to a separate email application.
Submitting the form does not create an account. Limited technical information may be processed by the hosting server to deliver the form, protect it against spam and maintain security. Our website hosting and email providers handle the message on our behalf.
Information we may receive
If you send an enquiry, it may include:
- your name and business name;
- your email address, telephone or WhatsApp number;
- your business type, location and number of sites;
- your proposed loyalty scheme and any message you add; and
- limited connection and submission information used for security and spam prevention.
Why we use it
We use enquiry information to answer questions, arrange a discuss your requirements, prepare a quotation and take steps you request before entering into a contract. We may also keep limited correspondence where necessary for legitimate business administration, security or legal claims. We will not use an enquiry to send unrelated marketing unless we have a valid reason and any consent required by law.
Who may receive it?
We do not sell enquiry information. It may be handled by trusted providers that support our email, website hosting, IT or professional services, and by authorities where disclosure is legally required. Before launch, name or describe the actual provider categories and document any processing outside the UK.
How long we keep it
Enquiries should be kept only for as long as needed to respond, follow up a requested quotation and meet legitimate legal or record- keeping needs. Before launch, insert the business's actual retention period and deletion process.
Your UK data-protection rights
Depending on the circumstances, UK data-protection law may give you rights to access, correct or erase your information, restrict or object to its use, and receive certain information in a portable format. You may also withdraw consent where consent is the basis for processing. These rights are not absolute, but we will explain if an exception applies.
To exercise a right or ask a privacy question, email [email protected].
Complaints
Please contact us first so we can try to resolve your concern. You also have the right to complain to the UK Information Commissioner's Office at ico.org.uk/make-a-complaint.
Security and changes
We use proportionate measures to protect information, although no email or online system can be guaranteed completely secure. We will update this notice when the site's forms, suppliers or data uses change and publish the new date at the top of this page.